Privacy Policy

Your Privacy Matters to Us

At MAI’s Lonche, safeguarding your personal information is our top priority. This policy outlines how we collect, use, and protect your data.

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Information We Collect

1. Personal Information: Name, email address, phone number, and shipping address (provided during order placement or account creation).

2. Payment Details: Processed through secure third-party gateways. MAI’s Lonche does not store your payment information.

3. Browsing Information: Collected via cookies to enhance your shopping experience, such as pages visited, time spent on the site, and items viewed.

 

How We Use Your Information

1. To process orders and provide customer support.

2. To improve website functionality and optimise your experience.

3. To send promotional emails, newsletters, and updates about our products, only if you opt-in.

 

Data Sharing

1. Third-Party Service Providers: We share your information only with trusted partners, such as payment processors, courier services, and analytics providers, to fulfil orders and improve services.

2. Legal Compliance: Information may be disclosed if required by law or to protect the rights and safety of MAI’s Lonche.

 

Data Security

1. We use industry-standard encryption and security protocols to protect your data.

2. Despite our efforts, no system is entirely secure. By using our services, you acknowledge this risk.

 

Your Rights

1. You have the right to access, modify, or delete your personal information. Contact us at [email address] to submit your request.

2. You can opt out of promotional communications anytime by clicking the “unsubscribe” link in our emails.